Erica Dhawan, author of the new book 'Digital Body Language,' offers a few tips on responding to confounding correspondence.

Your body speaks volumes before you even say a word. In fact, the way you carry yourself, position your hands, and use your eyes can dramatically influence how others perceive and respond to you.

Great leadership hinges on clear communication — listening actively, using a supportive tone and aligning body language to build trust and engagement. Great leadership starts with active listening, ...