The payment processing industry has trained businesses to fixate on transaction fees because they are visible, comparable and ...

A small business owner initiates a chargeback when he has a problem with a product or service he purchased for his company, using either his personal or business credit card or signature debit card.

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Eric's career includes extensive work in both public and corporate accounting with ...

Many consumers assume that a purchase made with a credit card guarantees the right to return a product. However, as a small-business owner, you have the right to set your own refund policy. If you ...

Successfully disputing chargebacks is difficult, but possible. You can also take steps to reduce chargebacks in the future. Chargeback fraud occurs when a customer disputes a credit card charge with ...

Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Investopedia / Julie Bang A chargeback happens when a charge is ...

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Disputing charges can be used for fraud, billing errors, or when you're dissatisfied with the quality of goods and services. Chargebacks allow consumers to reverse a disputed charge directly through ...

Few payment issues frustrate business owners more than a chargeback. One day a sale looks complete, the funds land in your account and everything appears to be running as expected. Then days (or ...

Kelly-Ann Franklin has spent more than two decades in journalism which has helped her build a wide knowledge base of business and personal finance topics. Her goal with editing is to ensure tough ...

You’ve heard the complaints many times before: IT costs too much. I have no idea what I’m paying for. I can’t accurately budget for IT costs. I can do better getting IT services myself. The problem is ...