You cannot buy technology and assume it will create an advantage. Competitive advantage tends to come from who is most ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

How can a company spend resources wisely during the pandemic and ensure pre-Covid-19 productivity? The answer is anywhere operations. According to Gartner, in just three years, 40% of businesses from ...

The firms that perform are not the ones with the most compelling theses. They are the ones with the most disciplined ...

While many “front-to-back systems” promise seamless integration, few are truly built as one platform. Learn how Bloomberg's ...

Creativity has never been in higher demand, yet agency margins are collapsing. An industry built on the promise of differentiation risks drifting into a sea of sameness, squeezed by automation, ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

Everyone is looking to AI to unlock the next phase of growth, yet across organisations, growth is stalling. Not because there is a lack of data. Not because the technology is not working, because ...