A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

AI tools designed for traditional markets are very different from those tailored for crypto trading. Stocks behave differently than cryptocurrencies, so applying algorithms trained on stock market ...

A 2017 Google paper introduced the transformer architecture, revolutionizing AI language processing. This innovation moved ...

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...

Recently, I found myself pouring my heart out, not to a human, but to a chatbot named Wysa on my phone. It nodded – virtually – asked me how I was feeling and gently suggested trying breathing ...