Microsoft excluded its long-running “good deal” compensation question from the main results of its latest employee survey. Workers are questioning the decision on internal forums, with some noting a ...

Nearly 1 in 5 adolescents and young adults are turning to AI chatbots for advice when they’re sad, angry, nervous or stressed, according to a new study. Limited time: Save 25% on NBC News subscription ...

Alex Williams is a full-stack developer and technology writer in the United Kingdom specializing in web development and data management. Small businesses face many challenges when managing customer ...

Forbes contributors publish independent expert analyses and insights. Charlotte-based reporter Ted Reed covers airlines and airline labor. This voice experience is generated by AI. Learn more. This ...

The fatigue is setting in — according to a new survey, a majority of Americans are now using AI to some degree, but 54% are “getting tired of hearing” about the budding technology. The poll of 2,000 ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

Windows 11 is full of web apps that make your PC slower and less enjoyable to use, so I'm excited about the prospect of a team dedicated to "100% native" apps. I've been writing about technology for ...

Anthropic’s massive AI interview study isn’t really about technology. It’s the largest mirror ever held up to human desire. In December 2025, a software engineer in Mexico finished his workday early ...

AI platform adoption didn’t just increase among systems implementing one platform, as 50% of respondents indicated their systems use three or more applications. (iStock/Getty Images Plus) Seventy-five ...

OpenAI will combine its web browser, ChatGPT app and Codex app into a singular desktop super app. Fidji Simo, OpenAI's CEO of Applications, will oversee the change with assistance from OpenAI ...

Include general satisfaction questions to assess overall customer experience and gather insights for improvement. Utilize industry-specific questions to gain targeted feedback relevant to your sector, ...

(NEXSTAR) – The Social Security Administration (SSA) is rolling out a major change to the way it handles customer service. Instead of relying on local field offices, the Administration is moving to a ...