(MENAFN- PHP Gurukul) E-commerce means any transaction over the internet. In online marketing, a shopping cart is a piece of e-commerce software on a web server that allows visitors to an Internet ...

Zendesk for Employee Service is an excellent IT help desk service, offering extensive ticket management tools, productivity-boosting AI features, and both asset and change management capabilities.

Freshservice and Zendesk both offer powerful IT help desk features, but the right fit depends on your needs and budget. I'm putting them head-to-head to help you find the best fit for your business. I ...

Last month, Google quietly killed off Google Sky Maps. But there’s still another way to virtually explore most of the solar system a la Google Maps: it’s called Google Maps in Space. Google Maps in ...

Microsoft has been deeply committed to the growth of generative AI technology in recent years through its now-fragmented partnership with OpenAI. At Build 2026, the company remains all-in on AI, and ...

During the first 24 hours of the war in Iran, the United States used Maven Smart System (MSS) to help strike more than 1,000 targets, a tenfold increase over what was possible in the pre-MSS era.

Hackers are abusing Microsoft Teams chats to impersonate IT support, gain remote access, move laterally, and steal company data, Microsoft warns. Microsoft says hackers are ditching malware for social ...

The Microsoft Defender Research Team observed a multi‑stage intrusion where threat actors exploited internet‑exposed SolarWinds Web Help Desk (WHD) instances to get an initial foothold and then ...

On a Saturday morning, you head to the hardware store. Your neighbors’ Ring cameras film your walk to the car. Your car’s sensors, cameras and microphones record your speed, how you drive, where ...

When technology reporter Alex Heath has a scoop, he sits down at his computer and speaks into a microphone. He’s not talking to a human colleague—Heath went independent on Substack last year—he’s ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...